Received sale email but not found under "Your Orders"

Subscribe to Received sale email but not found under "Your Orders" 2 posts, 1 voice

 
Posted 9 months ago by:
starrydesigns starrydesigns (38 posts)

I received an email from Mintd saying that I got a sale. I also received payment through Paypal. When I go to “Your Orders”, there is nothing there.

I would love to let the customer know that I have shipped the item but it looks like there is no way too (since their email is not provided) and I cannot mark the item as shipped.

Please let me know what to do.

 
Posted 9 months ago by:
starrydesigns starrydesigns (38 posts)

Do the admins watch the forums?