ebbandflo

IR: 5

I am Female, I live in nr Vancouver, British Columbia, Canada.

I have been a mintizen for about 1 year.

About me:

ebb and flo (all lower case if you please) (and no ‘w’ at the end of flo either, thank you) is the work of a stay-at-home mother who crafts to keep sane in, around and in spite of her family

…. tho’ the exact definition of sanity is loosely applied here

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STORE POLICIES (please read before purchasing)

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Handcrafted by me
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All items for sale at ebb and flo are handcrafted by me in a non-smoking environment. I use a variety of materials including beach glass, vintage beads and repurposed jewelry components. I use silver plate components, including wire, and will indicate where sterling silver is used. Sterling silver or gold fill earwires are available at extra charge.

Shipping Policy
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Items will be shipped once payment has been received and cleared. I will send an email once items have been mailed. Your purchase will arrive securely packaged, for jewelry items this will usually mean in a card jewelry box. I usually ship Monday to Friday.

Shipping varies with destination and will use the most cost effective method through CanadaPost.

Approximate shipping times in business days are shown in the listing and below. Express shipping with tracking is available at your request at extra cost – please contact me for details.

Approximate delivery times (according to Canada Post)

Domestic i.e. North America
2-12 days delivery Canada, US 6-12 days

International 6-12 days delivery

Express shipping (3-5 days in North America, 4-7 days international) is available for an additional fee (calculated on an individual basis per shipment). Please state this when ordering and wait for an adjusted invoice. Items will not be shipped until payment is made in full.

Shipping multiple items
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Shipping can be combined – please contact me prior to purchase. I will offer refunds.

Customs Duties and Fees
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Please be aware of customs duties and brokerage fees in effect for international orders into your country of residence. Please be advised that paying these is the responsibility of the buyer. I will not refund these fees to you.

Refund Policy
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I would really like you to be happy with your purchase from ebb and flo. If an item arrives broken or damaged please let me know within 48 hours so I can provide a replacement, repair or full refund, including return shipping.
If you are dissatisfied for any other reason, please notify me within 48 hours of receipt. Generally I do not refund for buyer’s remorse but at my discretion, refund of your purchase price may be possible provided the item is returned in the condition it was shipped out. Please ensure appropriate packaging and mailing including tracking and insurance to return the item or I will not be held liable for goods not arriving. Please notify me and provide tracking information when the item is shipped. Your purchase price minus shipping and handling (15% restocking fee) will be refunded on receipt.

Please let me know when your item arrives.

Thank you for shopping at ebb and flo!

Music I like: oooh, where do i begin?, Erasure, Pet Shop Boys, Sisters of Mercy, The Cult, Bauhaus, Siouxsie and the Banshees, Depeche Mode, Cowboy Junkies, Abba, Kylie, Madonna, Suede, Bronski Beat, Curve, Moby, Moriarty, OMD, Serena Ryder, The Jesus and Mary Chain